FAQ

How can we help you?

Some address modifications are possible as long as the order is not yet processed and/or out for delivery. Delivery to a different address to the one indicated on the original order, may results in additional fees and/or delivery delays.

Delivery time varies based on delivery address and distance from the closest Vinadoo’s affiliate store. Typical delivery time is 2 business days from when the closest store to delivery receives your order. The 2 business days considers time zone at the destination Country.

Although it is unlikely, same day delivery may be available to some destinations. Same day delivery is not guaranteed and we suggest you to write us to highlight your urgency to allow us to try our best to expedite delivery when possible.

Yes – You can check all delivery dates available for a particular product during the order process. 

You can add your own personal message with every gift you send by using the “Greetings message” field during check out.

Your message will be included with your gift.

You can leave delivery instructions along with your delivery address.

We accept most of the major Credit Cards for purchases made online. See below for some of the supported form of payments:

Visa

Master Card

Discovery

American Express

JBC

 

You can enter your discount coupon code during checkout.

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